Our CSR ambition
The emeis CSR roadmap is rooted in our values and is built around four major stakeholders: our employees, our residents, patients and their families, the territories we serve, and the planet. It forms the fundamental basis for guiding the transformation of our Group into a company with a mission.
A new collective corporate project to enhance our day-to-day commitment
For our employees
Together, to be essential every day to those who find themselves in a vulnerable state and to the serenity of their loved ones.
Our priorities for action:
- Involve our employees in a group with a strong culture and values, those of a responsible company.
- Offer them a fulfilling career in an inclusive, social and learning company.
- Contribute to the fair valuation of our professions and their recognition by society.
With over 78,000 committed professionals, we see our employees as our greatest asset in supporting the most vulnerable people. At a time when the issues surrounding frailty are multiplying, the care professions are destined to play a key role in our future, embodying on a daily basis the values of empathy and solidarity that are essential to our society. Aware of the challenges that these professions present and the crucial need for recognition, we have set ourselves an ambitious objective: to take care of our employees, to enhance the value of the care professions, and to attract and retain the talents of tomorrow to provide the best possible support for our patients, residents and beneficiaries.
Our value: thirst to learn
For our residents, patients, beneficiaries and their families
Committed to ensuring that the most vulnerable people are fully involved in their own lives and in society.
Our priorities for action:
- Guaranteeing excellence in care and support.
- Making personalised care and support the hallmark of our collective.
- Changing the way society looks at vulnerable people by helping them to maintain their social and societal role, and taking up the challenge of prevention for all our beneficiaries.
Our frailties are moments in our lives that can and must be supported. Overcoming our own fragility means growing. Helping others to overcome theirs means growing with them. We are committed to supporting all types of frailty (physical, mental, cognitive), at all stages of life, by helping each person to continue to forge the human and social links that are essential to him or her.
Our value: taste for life
For communities and society
Actively contributing to the region's network of trustworthy, local and socially connected players.
Our priorities for action:
- Be a recognised, respected and respectful partner.
- Make the establishment a trusted local player.
- Making care for the most vulnerable a major contribution to the need for proximity and social cohesion.
Caring for a patient requires the involvement of a real community. Caregivers play a crucial role in providing the necessary care, and their work is supported by their relatives who accompany them, healthcare professionals who provide guidance, and local businesses and associations that facilitate access to essential needs such as work, food and leisure. All these players contribute to making our regions more dynamic. That's why we firmly anchor our activities at the heart of each local community in which we operate.
Our value: spirit of mutual aid
For the planet
Making healthcare an activity with a positive impact on the planet.
Our priorities for action:
- Controlling our consumption.
- Preserving the planet's resources.
- Innovating for the planet and the living world in the upstream and downstream links of our value chains for eco-designed skincare for eco-designed care.
Climate change is contributing directly to an increase in physical and mental illness, while putting pressure on biodiversity and the availability of resources. As part of our mission, we have the opportunity to take action to help society reduce its climate footprint. We are committed to innovating in the way we care for vulnerable people and to optimising the energy performance and comfort of our establishments. Thanks to our responsible purchasing policy, we are working to preserve natural resources and are particularly committed to reducing our waste.
Our value: a commitment to humanity
Our 3 impact levels
For each of our actions, we will decide on its level of impact: should it comply with the regulations, should it go beyond them and make a difference to our competitors in the sector, or should it be a complete game changer?
COMPLIANCE: This level is not up for discussion. It applies in each country, in accordance with their cultures and laws, and throughout the Group.
BEST IN CLASS: The level of exemplarity, that of the duty of leaders.
GAME CHANGER: The major players, as game changers, can initiate transformations that have a positive societal impact on communities and inspire other players to act responsibly.
